Due to the custom nature of our DIY kits, all items are non-returnable, non-refundable, and non-cancelable. Once an order is placed, we purchase materials and process your kit, which cannot be resold. However, we offer our  100% Success Promise—follow our step-by-step videos, and if you need help, our  Wrap Support Team  is here to assist and make things right. Contact our team if you need support!